Phone Zap to IC Solutions

This post includes all the information you’ll need to participate in this phone zap to address inadequate systems with IC Solutions, the Wisconsin prison phone system  . Feel free to reach out to us at if you have any questions or suggestions for building stronger future phone zaps. If you want to get more involved with organizing against prison slavery, you can fill out the IWOC volunteer form here: Thank you for helping with this phone zap!  

Contact: Sara Cooper; DAI administrator
Number to call: (608) 240-5104
Email to write to:

Sample script: “Sara Cooper, my name is ______________ and I am a volunteer with the Incarcerated Workers Organizing Committee in Wisconsin. I’m calling out of concern for the inadequate process of the ICSolutions IVR not working properly. People face recordings that play on a loop, don’t allow for the person being called to “accept” the call or select “5”, and phone calls with their loved ones don’t connect. This is frustrating and disheartening to them at a time where other methods of connecting have been taken away. What will you do to improve these issues?”

See more on how to do phone zaps here:

See more on victories won from phone zaps and other tactics here:

If you have any questions or want to tell us how the phone zap went, contact us at